My original hope of using these strategies to help clients was definitely realized. I use it when discussing team member roles, customer service, staying connected to mission, and creating a culture of empowered and respectful employees. These aren’t difficult lessons or strategies to implement – you can begin to put these ideas into practice while you are reading the book. And if you are working with a coach, it’s a way to marry the coaching and accountability piece with the tips and tactics you’re learning. I definitely introduce it to clients and invite them to bring the lessons into the coaching conversations.
May 8th, 2017 by Laurie Johnson